Privacy Policy
Last updated November 12, 2026
Noddle HQ is run by Blue Chameleon Media, LLC ("we", "us"). This policy explains what we collect when you use noddlehq.com and the Noddle HQ app, why, who helps us, and the choices you have.
What we collect
- Your email address, so you can log in with an emailed link or code and so we can send account and billing messages. If you sign in with Google or Apple, they share your email address (Apple may give us a private relay address instead) and your name with us.
- What you add to Noddle HQ: auditions, roles, projects, casting offices, notes, prep, dates, links, and the people you save (names, roles, and any contact details or notes you choose to enter).
- Text and images you ask us to read. When you paste a notice, add a screenshot or import your history, we send it to our AI provider to pull out the details. We save the details you confirm, not the screenshot itself.
- Sides for the line memorizer (Pro). We send the sides to our AI provider to pull out the lines, and save only the text of the lines, not the original file. They're private to your account and deleted automatically 7 days after you add them, or the day after the audition if that's later. You can delete them sooner from the line memorizer.
- Show lookups (Pro). When you add a show, our AI provider searches the public web for who cast it and who played each part. We send only the show's name or the link you give us, and we look up public credits only, never anyone's contact details.
- "Work out my type" and insights (Pro). When you ask Noddle HQ to work out your type, we send the projects, roles, role descriptions, genres and notes from your auditions to our AI provider to summarise them. Counts in your insights are worked out from your own saved auditions.
- Billing details, handled by Stripe. We never see or store your full card number. We keep your Stripe customer ID, your plan, and whether your subscription is active.
- Usage counts, such as how many auto-fills and show lookups your account has used this month, to apply plan limits.
- Basic technical data our hosting providers record, such as IP address, browser type and the time of each request, to keep the service secure and working.
Cookies and browser storage
We use a sign-in cookie and your browser's local storage to keep you logged in on that browser for up to 30 days, and to remember a few settings, such as whether you've chosen to show callback counts. We don't use advertising or tracking cookies, and we don't use analytics that follow you across other websites.
Our pages load their fonts from Google Fonts, so Google receives your IP address and browser details when a page loads. Google's privacy policy covers how it uses them.
How we use it
- To run Noddle HQ for you: logging you in, saving your history, reading notices, sides and screenshots, looking up shows, and creating calendar entries.
- To manage your plan (Free or Pro) and your Pro subscription, and to send receipts and account messages.
- To keep the service secure and fair, including applying monthly and daily limits.
- To fix problems and improve Noddle HQ.
We don't sell or rent your information, we don't share it for advertising, and we don't use your auditions, notes or contacts to advertise to you or anyone else. We only email you about logging in, billing and your account. If we ever send newsletters or promotions, we'll ask first, and every one will include a way to unsubscribe.
Who we share it with
Only the companies that help us run the service, and only what each one needs to do its job:
- Supabase: logins and the database where your information is stored.
- Netlify: hosting for the website and the app.
- Brevo: sends your login emails, so it receives your email address.
- Stripe: payments and subscription management.
- Anthropic, our AI provider: reads the notices, screenshots, imports and sides you submit, looks up shows on the web, and summarises your type when you ask. Anthropic acts as our service provider: it processes this content only to provide the service to us, and under its commercial terms it may not train its models on it and must keep it confidential. Anthropic deletes what we send within 30 days, unless it needs to keep it longer to enforce its usage policy or to comply with the law.
- Google Fonts: provides the fonts on our pages (see above).
- Google and Apple: only if you choose to sign in with them.
We may also share information if the law requires it, to protect someone's safety, or as part of a sale or reorganisation of Noddle HQ, in which case this policy would continue to apply to your information.
Who can see your information
Your auditions, notes, people and sides are private to your account. Other users can't see them. Only the owner of Noddle HQ can access the database, and only to fix problems you report or when the law requires it.
People you save
Noddle HQ lets you save casting directors, agents and other people you work with. That information is only visible to the account that saved it, and we use it only to show it back to that user. If you think someone has saved your information in Noddle HQ and you want it removed, email hello@noddlehq.com and we'll help.
How long we keep it
Sides are deleted automatically, as described above. We keep the rest of your information while you have an account, including after a Pro subscription is cancelled, so it's there if you come back.
To delete your account and everything in it, use Account → Delete my account in the app, which does it straight away, or email hello@noddlehq.com and we'll do it within 30 days. Copies in our providers' backups are removed on their normal schedule, within 30 days. Stripe and we keep payment records for as long as tax and accounting laws require, usually 7 years.
How we protect it
Your information is sent over encrypted connections (HTTPS) and stored with Supabase, where each account can only read its own records. Payments are handled entirely by Stripe. No system is perfectly secure, but if we learn of a breach that affects your information, we'll tell you as the law requires.
Where it's stored
Noddle HQ is run from the United States, and your information is stored and processed in the United States. If you use Noddle HQ from outside the U.S., your information will be transferred there.
Your choices and rights
You can view, edit and delete your information in the app at any time. You can also ask us for a copy, a correction, or deletion by emailing hello@noddlehq.com; we'll respond within 30 days. Depending on where you live (for example California or the EU), you may have additional rights, and we'll honour them. We won't treat you differently for using your rights.
Children
Noddle HQ accounts are for adults 18 and older. Actors under 18 can use it only through an account created and managed by a parent or legal guardian, who decides what to add about the young actor. We don't knowingly collect information directly from children under 13. If you believe a child has signed up on their own, email us and we'll delete the account.
Changes
If we change this policy in a meaningful way, we'll tell you by email or in the app before the change takes effect. The date at the top shows when it last changed.
Contact
Noddle HQ is run by Blue Chameleon Media, LLC. Email us anytime at hello@noddlehq.com.